How to use your own subdomain on the Facebook app

Tabata Vossen -

You created a campaign that you wish to publish on your Facebook page. By default, the Facebook mobile app will open your campaign in their in-app browser using the subdomain player.qualifio.com. The reason is simple: only valid https domains are accepted by Facebook.

This can be annoying for a number of reasons, since you are not "at home". But the good news is...

You can use your own subdomain. In order to do that, you need to complete two steps:

  • Contact our helpdesk to create a SSL certificate for your subdomain;
  • Go to your account Settings > Website Management > SSL support and tick the "Yes" box.

Only when those two things are done will the Facebook app start using your website's subdomain instead of player.qualifio.com.

 

Powered by Zendesk