How to create a "jackpot" campaign

Gilles Van Eylen -

Update from November 29th, 2018:

We received some complaints from end-users about our Jackpot module displaying a combination of winning images together with a losing message on mobile devices.  Based on these complaints , we are releasing a turn-around for mobile devices: we will display a static losing image of the jackpot for all loosing games, instead of an animated jackpot. This change is aimed at removing some frustration on your customers' side and save you time in community and complaint management.

This is only a temporary solution, we are planning to release a V2 of the Jackpot early 2019. We will keep you posted!

Update from August 21st, 2018:

To avoid cheating, a QR code has been added under each jackpot. This QR code contains information on the combination of images displayed by the jackpot at the time of participation and confirms whether it was a winning or losing game.


This option is now enabled by default for all jackpots. However, you can disable it for your campaign. Just uncheck the box at the bottom of the "Jackpot" step:


In order to create a Jackpot campaign, watch this tutorial:

Or just follow the steps below:

1. Create a new campaign

You will find the Jackpot campaign type in "Quiz & Competition with questions


2. Add a prize

In the step 'Jackpot', click on 'Add a prize to the list' to start customizing your Jackpot:


Once you've validated your prize, the page should refresh and display 2 accordions (Selection of the Jackpot images & Look and feel of the Jackpot) and an additional option box: Add a teaser jackpot on the welcome screen.

The teaser jackpot is fully functional but the participant will always loose. Its only purpose is to be much more engaging for your participants (who would refuse a second try!?) and to easily provide an illustration for your welcome screen. Note that you MUST add content in your introduction screen to see the fake Jackpot. 


3. Selection of the jackpot images

Your prize will appear on the left side of this section.

Step 1: Select a winning image
That image will become the winning combination to earn your prize. Here we selected the image of a "7".
Note that you have the possibility to upload your own winning image.

Step 2: Select your loosing image(s)
By default, only 1 loosing image is available, which means in our example that our Jackpot is only made of a "7" and one other image —in this case, that of a clover.

If you want to add more loosing images, simply click on the button 'Add an image' to unlock a new library and customize your second loosing image. You can add as many loosing images as you want.

Here is an example with 2 loosing images: a clover and a diamond.


4. Look & feel of the jackpot

Customize the look of your jackpot thanks to a library of slot machines —or download our template, edit it and then upload your own slot machine!



Your jackpot is ready!


Powered by Zendesk