How to use the matrix question

Tabata Vossen -

What is a matrix question?

matrix question is a question type used to capture responses to multiple topics using a scale. This type of question allows participants to rate these multiple topics.

There are two types of matrix questions, which means that participants can vote either with radio buttons or with a slider.

You can also choose from various scale options: yes/no, vote from 1 to 4, number of hearts, vote from ++ to --, etc.

In the Manager

In order to create a matrix question, just select the one of the two matrix question type (with radio buttons or with a slider) and pick a scale:

Capture_d_e_cran_2017-02-24_a__10.39.44.png

In the campaign itself

This is what a standard matrix question with radio buttons will look like once you've completed your question and answer entries:

Capture_d_e_cran_2017-02-24_a__10.48.08.png

The matrix question without answers

Sometimes, you might want your participants to rate only one topic and not a whole series. In this case, your matrix question with radio buttons will look like this:

Capture_d_e_cran_2017-02-24_a__11.06.49.png

How-to

1. Add an answer entry

2. Do not enter a label (so the answer field has to remain empty)

3. Save your question

From the Manager side, it should look like this:

Capture_d_e_cran_2017-02-24_a__11.11.15.png

Powered by Zendesk